La Rotonde is getting a makeover:reopening in time for the warmer weather...
Our venue in Aix-les-Bains is currently undergoing renovation to offer you a unique setting, perfect for your private or business events. Coming soon: La Rotonde, a bar, tapas and ice-cream parlour for delicious, convivial moments, as well as Maison 1933, dedicated to hosting your events.
Privacy Policy
Pursuant to Article 6 of Law No. 2004-575 dated 21 June 2004 on ‘Confiance dans l’’Economie Numérique’ (Confidence in the Digital Economy) (LCEN), we hereby state that our website is published by L'Intemporel
Introduction
In the context of the use of its services and in particular the services accessible on its website, mobile site, online store and mobile apps, as the data controller, L’Intemporel may collect and process your personal data.
We are committed to observing the rules for protecting the privacy of potential customers and visitors to our sites: website, mobile site, online store and mobile apps. Any personal data processing carried out within the framework of the accessible services complies with the applicable local regulations on the protection of personal data and in particular the provisions of the law on ‘Informatique et Libertés’ (Data Protection Act) of 6 January 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or ‘GDPR’.
1 - What are our commitments regarding the protection of personal data?
L'Intemporel is committed to ensuring a high level of protection of the personal data of its customers, potential customers, users of its sites: website, mobile site, online store and mobile apps and of any other person whose personal data it processes.
L'Intemporel shall comply with the regulations applicable to all personal data processing carried out by L’Intemporel:
Your personal data is processed lawfully and in a fair and transparent process;
Your personal data is collected for specified, explicit and legitimate purposes, and is not processed further in a manner that would be incompatible with such purposes;
Your personal data is stored in an adequate, relevant manner and is limited to the extent necessary for the purposes for which it is processed;
Your personal data will be accurate, updated and all reasonable measures will be taken to ensure that inaccurate data is deleted or rectified without delay, in view of the purposes for which it is processed.
L'Intemporel implements appropriate technical and organisational measures to ensure a level of security commensurate with the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of the relevant persons from the initial stage of the processing operations.
Furthermore, L'Intemporel imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.) in a contractual agreement.
2 - What personal data do we collect?
A - Based on the purpose of the collection
The personal data we collect varies depending on the purpose of the collection and the service we are providing to you.
In general, we may collect the following categories of personal data directly:
a) personal details, such as your name, surname, email address, postal address and your telephone number(s);
b) the login data used to access your online account, namely your username and password. This is required to enable us to create a personal user account;
c) communications with us, which may include details of conversations via our chat and customer service channels;
d) demographic information, including your age, gender and lifestyle preferences (including your favourite products and your level of interest in such products);
e) browsing history, including pages visited, date of visit, location during visit or IP address;
f) payment information when a purchase or reservation is made on one of our websites, online stores or apps. The invoice is generally issued in your name, with your billing address and payment details such as your credit card or bank account;
We may also collect your personal data indirectly when you share content on social networks, websites, shops or apps relating to our products and services, or responding to our posts and promotional ads on social networks.
B - Personal data concerning minors
L'Intemporel does not collect or process personal data relating to children under 18 years of age without the prior consent of the parents or those holding parental responsibility for the minor.
If personal data concerning minors is collected via our sites: website, mobile site, online store and mobile apps, parents or those with parental authority may object by contacting us at the address indicated at the bottom of this page.
3 - How is personal data collected?
A - Methods of collecting your data
You may provide your personal data to us through various means during our business relationship, including on our sites: website, mobile site, online store and mobile apps during your Internet browsing, purchases, reservations, by completing various forms, when subscribing to the e-newsletter, when creating an account, when you submit an application, if you publish comments on our social media pages, when you establish any contact with our venue or when you transmit your personal data to us in any other way.
B - IP address
An IP address is a series of numbers that is automatically assigned to your computer by your Internet service provider every time you connect. Each time you make a request on the website, our servers log your visit. We collect IP addresses to analyse website trends. We do not transmit any information that allows us to identify you, which means that your session will be logged, but will remain anonymous to us. We may use your IP address in cooperation with your Internet service provider to identify you if we are obliged to enforce the terms of use to protect our services, customers or to comply with applicable laws.
C - Cookies
We are constantly striving to improve the quality of services offered on our sites: website, mobile site, online store and mobile app and to ensure they fulfil your expectations, so L'Intemporel may therefore use ‘cookies’, text files used to identify your terminal when you connect to one of our services. The placement of cookies or trackers on your device (computer, tablet, smartphone, etc.) enables L'Intemporel to collect information and personal data based on your device settings.
Types of cookies used:
a) Cookies that are essential for the use of the site. They allow you to use the main features of the site, including purchasing or booking services. If you disable the use of cookies, you will no longer be able to use these features. The information stored cannot be used for commercial purposes.
b) Performance cookies. Performance cookies enable us to optimise our website and detect any technical problems you may experience. They allow us to collect information on how you use the website, including the number of visits per page, the number of error messages displayed, the time spent on a page or the number of clicks on a specific area of a site. The information stored cannot be used for commercial purposes.
c) Functional cookies. These cookies enable the website to remember the choices you have made (e.g. your username, language preference or region) and provide more precise and personalised features. These cookies can also be used to log changes made by the user, including text size or font. They can also be used to provide services you have requested, e.g. watching a video or leaving a comment on a blog. The information collected by these cookies can be anonymised and cannot track your browsing activity on other sites. When you use our website, you agree to receive this type of cookie on your device.
d) Marketing cookies. These cookies collect information about your Internet browsing habits to offer you advertisements that are tailored to you and which align with your interests. They also enable to limit the number of times you see an advertisement and help us to evaluate the effectiveness of our advertising campaigns. They are usually installed by advertising networks with the permission of the website operator. They log visits made to a site and share this information with other companies (e.g. advertisers). Targeted or advertising cookies are often linked to site functionalities provided by the partner company. Information is collected and shared with third parties to provide audience targeting and optimisation solutions for advertisers and publishers. No personal data is collected and an individual cannot be identified through the data collected.
e) Cookies from third-party websites and social networks. Our website contains links and/or content that redirect you to other websites and social networks. We do not know what cookies are used by these other sites. For more information, please consult the information provided by the respective third-party sites and social networks regarding their own cookie policy.
D - Respect for your privacy
We are committed to protecting your privacy and observe the following two principles:
We do not associate any information with your cookies that would allow us to identify you directly and personally. Cookies do not allow us to ascertain your address, date of birth, telephone number or any other information that could identify you.
We do not disclose any personal information to advertisers or third-party sites that display our interest-based ads.
If your computer or mobile device is used by several people, or if it has several browsers installed, the content displayed to other users may correspond to your preferences. You can adjust your browser settings if you wish.
For more information on how cookies and targeted advertising work, you can visit the website of the ‘Commission nationale de l'informatique et des libertés’ (France's independent data protection authority) CNIL: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
E - Links to third-party websites
Our sites: website, mobile site, online store and mobile apps may contain links redirecting you to third-party websites.
We disclaim all responsibility for the collection, use, management, sharing or disclosure of data and information by such third parties.
The communication of information on third-party sites is governed by the privacy policy and terms of use of the respective sites. We advise you to read the privacy policies of these websites before submitting any personal information.
4 - For what purpose will the data collected be used?
Your data is primarily used for booking and purchasing purposes (provision of services, specific services and products), potential customers, loyalty, entertainment, commercial information, satisfaction surveys, organisation of competitions, new services and products intended to improve your customer experience at our venue, statistical studies, recruitment, after-sales service, processing of your requests and/or complaints. In addition to cases where your consent has been obtained (particularly to send you personalised offers), the processing of your data for the various purposes stated above is notably required:
To ensure the execution of the service contract;
To comply with a legal obligation;
For the purposes of the legitimate interests pursued by our venue (in particular to develop new services and offers, improve customer service).
More specifically, your data is used:
To enable you to exploit all the services and features available on our venue's website, mobile site, online store and mobile apps: create a user account, e-newsletter, manage reservations, assistance and complaints, manage loyalty programmes, etc.;
To enable you to navigate our websites;
To ensure that our information, notifications, offers and other forms of services align with your interests;
To facilitate the administrative formalities relating to bookings and purchases.
5 - For how long is your data stored?
L'Intemporel shall not store your personal data for longer than is necessary for the purposes for which it is processed.
The retention periods are defined based on the purposes of processing implemented by L'Intemporel and take into account in particular the applicable legal provisions that impose a precise retention period for specific categories of data, any applicable limitation periods and the recommendations of CNIL (France's independent data protection authority) regarding certain categories of data processing.
6 - Who could access your personal data?
A - Recipients of your data
The data collected on our website, mobile site, online store and mobile apps may be communicated to our internal staff, or to our ancillary service providers (subcontractors, service providers, banks) to perform all or part of the services referred to above. Please note that, in this context, L'Intemporel requires its service providers to implement strict confidentiality and data protection measures.
B - Data transfers outside the European Union
Personal data may be processed outside the European Economic Area (EEA). In this case, L'Intemporel will strive to ensure that this international data transfer has an adequate level and guarantees of security.
7 - How to exercise your rights.
In accordance with the applicable regulations on the protection of personal data, you may exercise your rights of access, rectification, deletion of your private data at any time and your rights to limit and object to the processing and portability of your personal data.
You are also entitled to define guidelines regarding the use of your personal data after your death.
Furthermore, any person who was a minor at the time their personal data was collected can request the deletion of such as quickly as possible.
These rights can be exercised by email to the following address:
L'Intemporel
LA ROTONDE
7 SQUARE JEAN MOULIN
73100 Aix-les-Bains
France
In this context, please include with your request the necessary information to identify you (name, surname, email), and any other information necessary to confirm your identity. You may also lodge a complaint with the ‘Commission Nationale de l'Informatique et des Libertés’ (National Commission for Information Technology and Freedoms) in the event of a violation of the applicable regulations regarding the protection of personal data, and in particular the GDPR.
8 - Information security / Transaction security
It is a priority for L’Intemporel to ensure the security and confidentiality of the personal data you submit to us. We therefore implement all the appropriate technical and organisational measures to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorised access to such, taking into account the nature, scope and context of the personal data you provide to us and the risks presented by the processing of such.
We offer a secure online payment system using the latest technologies.
L'Intemporel strives to combat identity theft practices on the Internet. We therefore for example use a device to detect fraudulent payments made by bank card. This system is designed to protect you should your bank card be lost or stolen.
The security and confidentiality of personal data depend on the adherence of all parties to good practices. This is why we urge you not to share your passwords with third parties, to systematically log out of your profile and social account (notably in the event of linked accounts) and to close your browser window at the end of your work session, particularly if you are accessing the Internet from a computer shared with other people. This will prevent other users from accessing your personal information.
9 - Contact us
If you have any further questions regarding this policy or how L'Intemporel processes your personal data, please contact us at:
reservation@larotondeaixlesbains.com
10 - Changes to the statement
L'Intemporel reserves the right to adapt its personal data protection policy. If we make substantial changes to this statement, we will post a link to the statement on our website's homepage.
11 - Opting out of contact by telephone
Users can visit the following link to register on the telephone marketing opt-out list by visiting the following link:
https://www.bloctel.gouv.fr/"